Last updated: 31 July 2026
This privacy notice explains how Baros Technology Limited, trading as Security4Vehicles (“we”, “us” or “our”), collects and uses personal information when you visit our website, contact us, place an order, create an account, arrange an installation or subscribe to a monitoring service.
Who we are
Baros Technology Limited trades as Security4Vehicles and supplies vehicle security and monitoring products and installation services.
Contact address: Vine House, Lenham Heath Road, Maidstone, Kent ME17 2BP
Email: sales@security4vehicles.co.uk
Telephone: 01622 528468
Information we collect
Depending on how you use the site and our services, we may collect:
- your name, email address, telephone number, billing address and installation or delivery address;
- account details, order history, enquiries and correspondence;
- vehicle information needed to recommend, supply or install a product, such as make, model, registration number and relevant insurer requirements;
- payment and transaction information. Card details are handled by our payment providers and are not stored by us in full;
- installation, warranty, support and monitoring-subscription information;
- marketing preferences and consent records;
- technical information such as IP address, browser type, device information, referring page and website-usage information; and
- information collected through cookies and similar technologies, as described in our Cookie Policy.
How we use your information
We use personal information to:
- respond to enquiries and recommend suitable products and services;
- process payments, orders, deliveries, installations, returns and refunds;
- create and administer customer accounts;
- arrange appointments and communicate with you about your vehicle and installation;
- activate and administer monitoring subscriptions and provide support;
- meet warranty, accounting, tax, fraud-prevention and legal obligations;
- maintain the security and operation of the website;
- understand how the website is used and improve our products, services and marketing; and
- send marketing communications where you have asked to receive them or where the law otherwise permits this. You can unsubscribe at any time.
Our lawful bases
We use personal information only where we have a lawful basis. Depending on the circumstances, this will be:
- Contract: to take steps at your request and to fulfil an order, installation, account or subscription;
- Legal obligation: to comply with tax, accounting, consumer-protection and other legal requirements;
- Legitimate interests: to operate and secure our business, prevent fraud, answer enquiries, provide customer support and improve our services, provided those interests are not overridden by your rights; or
- Consent: for optional marketing and non-essential cookies where consent is required. You may withdraw consent at any time.
Who we share information with
We may share relevant information with trusted service providers where necessary, including:
- payment processors and financial institutions;
- delivery companies, installation engineers and appointment-management providers;
- vehicle-monitoring and alarm-receiving service providers;
- website hosting, ecommerce, email, form, security, analytics and IT-support providers;
- professional advisers, insurers, auditors and regulators; and
- law-enforcement bodies or other authorities where required by law or necessary to protect people, vehicles or our legal rights.
We require service providers to protect personal information and use it only for the agreed purpose. We do not sell personal information.
Monitoring services and location data
If you purchase or activate a monitored vehicle tracker, the monitoring provider may process vehicle-location, alert, device, account and contact information to provide the service, investigate alerts and support stolen-vehicle recovery. The relevant monitoring service terms and privacy information should be read before activation. We only use or receive monitoring information where necessary to administer the service, provide support, protect security or meet legal obligations.
International transfers
Some technology providers may process information outside the United Kingdom. Where this happens, we require an appropriate legal safeguard, such as UK adequacy regulations or approved contractual protections.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, handling warranties and disputes, maintaining security and meeting tax, accounting and legal requirements. Retention periods vary according to the type of information, the service provided and any applicable legal limitation period. When information is no longer required, it is deleted or anonymised.
Cookies and analytics
We use necessary cookies to operate the website, basket, checkout, accounts, security and consent preferences. With your permission, we may also use analytics, advertising and functional technologies. You can accept, reject or change optional cookie choices through the consent-preferences control. See our Cookie Policy for more information.
Your rights
Depending on the circumstances, UK data-protection law may give you the right to request access to your personal information, correction, deletion, restriction, portability, or to object to certain uses. Where processing is based on consent, you can withdraw that consent at any time. These rights are not absolute and lawful exceptions may apply.
You have the right to object at any time to the use of your personal information for direct marketing.
To exercise a right or ask a privacy question, contact sales@security4vehicles.co.uk. We may need to verify your identity before acting on a request.
Complaints
Please contact us first so that we can try to resolve your concern. You also have the right to complain to the Information Commissioner’s Office. Visit ico.org.uk/make-a-complaint for current contact information and guidance.
Security
We use appropriate organisational and technical measures intended to protect personal information. No website or transmission method is completely secure, so please take care when sending information online and keep account credentials confidential.
Changes to this notice
We may update this notice when our services, providers or legal obligations change. The latest version will be published on this page with its updated date.